SanitizeAI
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Customer Satisfaction

Refund & Cancellation Policy

Last Updated: October 2026 • Transparent, Fair & Zero-Hassle

Our 7-Day Money-Back Guarantee

"Subscriptions can be canceled at any time with zero penalty. We offer a 7-day money-back guarantee if you are not satisfied with the service."

We stand behind the quality and effectiveness of SanitizeAI. If our software does not meet your expectations within 7 calendar days of your initial purchase, simply let us know and we will issue a full 100% refund — no questions asked.

1 How to Cancel Your Subscription

You have full control over your subscription at all times. You can cancel your subscription at any time with zero penalty or hidden exit fees:

  • Self-Service: Log into your account profile on SanitizeAI and click Manage Subscription • Cancel Plan.
  • Immediate Effect: Your recurring billing will stop immediately, and you will not be charged again.
  • Active Access Retention: You will continue to have full access to your paid tier features until the conclusion of your current 30-day billing cycle.

2 How to Request a Refund

If you are within 7 days of your initial plan upgrade ($5 Starter, $9 Creator Pro, or $29 Agency):

  1. Send an email to vibeautomationn@gmail.com with the subject "Refund Request - [Your Account Email]".
  2. Our billing team will verify your transaction and issue a full refund to your original payment method within 24–48 business hours.
  3. Funds typically appear on your credit card or bank statement within 3–5 business days depending on your financial institution.

3 Renewal Reminders & 1-Day Grace Period

We believe in transparent billing without surprise charges:

  • We send automated friendly email reminders to your registered email before each renewal period.
  • If a renewal payment fails or is not completed, we provide a 1-day grace period with full access before your account is safely converted to the Free Trial tier quota.
  • No retroactive fees or penalties are ever assessed upon plan downgrade.

4 Contact Billing Support

Have questions about an invoice, charge, or enterprise quote? Our billing department is available 24/7 at vibeautomationn@gmail.com.